Packaging
Frames By Mail custom packs each and every order. We go to great length to ensure your Frames will arrive to you in perfect condition. Our shipping rates include cost of custom packaging materials, labor, and transportation fees.
To use the more advanced features of the new Frames By Mail.com, your web browser needs be up to date.
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Frames By Mail custom packs each and every order. We go to great length to ensure your Frames will arrive to you in perfect condition. Our shipping rates include cost of custom packaging materials, labor, and transportation fees.
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Next Day air, Second Day, and Three Day air shipping options are available. Due to the nature of our product we are not able to determine the weight and size of the custom cut items for shipping by air. Rates for air shipping are calculated by weight and will be quoted when your order is complete and ready to ship. We will contact you at that time for approval with the additional charges. Orders must be received by 12:00 noon CST to be process the day the order is placed. Orders place after 12:00 noon CST will be processed on the next business day.
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APO & FPO must be shipped via USPS. UPS and Fedex will not deliver to APO & FPO.
Additional shipping charges may apply with shipping USPS.
Orders shipped to HI, AK, PR, or VI will be shipped via USPS additional postal charge may apply. Shipments can be expedited shipping via air.
Back to the topWe can ship to all countries around the world. Shipping charges will be figured once the shipment is packed and ready to ship. Frames By Mail will use the most economic and reliable company to get your shipment to you. Once we have figured out the charges for you shipment Frames By Mail will Email the cost to you. You will be responsible for all duties and taxes that my apply shipping from the USA to your country.
Back to the topCustoms policies vary widely from country to country. Your order may be subject to import duties and/or taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance for each order is your responsibility. We have no control over these charges and cannot predict what the charges may be. We suggest you contact your local customs office for further information. International customers please be aware cross-border shipments are subject to opening and inspection by customs authorities in your country.
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If your artwork is not matted and you are not ordering a mat:
Measure the horizontal and vertical dimensions of your artwork and input that exact size for the window opening.
If your artwork is already matted:
Measure the outside dimension of your mat board, and put that exact size in for the window opening.
If you are ordering matting and a frame:
In order for your artwork to fit properly, measure it and then subtract 1/4 from both the horizontal and vertical dimensions (this will overlap 1/8. on each side). Input that dimension for the window opening. This will guarantee that your artwork will not fall through the opening we cut in the mat.
*All frames have a lip of about 1/4 on all 4 sides that holds the artwork in.
*When you are adding matting, the frame size is automatically calculated by the website when you adjust the matting borders.
Click the Metal Frame link located on the main menu bar. On the left hand side you will find a list of profile styles, and on the right you will see a random selection of nine metal frame corners. Clicking a profile style you will see color range available for the selected profile styles. This page will show corner samples of the frames to choose from. You may change the displaying order, and/or the quantity of corner samples displayed on this page. Selecting a frame corner will launch you into Frames By Mail’s custom frame calculator.
Example:
You would like to view Flat Top Metal Frames, once you have made that selection you will then see the colors that are available. Clicking on Black will show you all of the Flat Top Metal Frames that are available in black.
Click the Wood Frame link located on the main menu bar. On the left hand side you will find a list of profile styles, and on the right you will see a random selection of nine Wood Frame corners. Clicking a profile style you will be shown corner samples of the frames to choose from. You may change the displaying order, and/or the quantity of corner samples displayed on this page. Selecting a frame corner will launch you into Frames By Mail’s custom frame calculator.
Example:
You would like to view Gold Plain Wood Frames. Select the Wood Frame link. Next you would click the link to Gold Plain. This will take to you the corner samples. Upon your selection you will launch into Frames By Mail custom frame calculator.
Click the Custom Cut Matting link located in the Center of the Main page. Selecting this link will launch you into the Frames By Mail’s custom calculator.
Back to the topClick the Custom Cut Backing and Plexi Glass link located in the Center of the Main page. Selecting this link will launch you into the Frames By Mail’s custom calculator.
Back to the topClick the Custom Cut Backing and Plexi Glass link located in the Center of the Main page. Selecting this link will launch you into the Frames By Mail’s custom calculator.
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Click the Photo Frame link located on the main menu bar. On the left hand side you will find a list of categories, and on the right you will see a random selection of nine Photo Frames. Clicking a category you like will show the available Photo Frames to choose from. You may change the displaying order, and/or the quantity of corner samples displayed on this page.
Example:
You would like to view Simplicity. Select the Photo Frame link. Next you would click the link to Simplicity. This will take to you the Simplicity Photo Frames. Once you find a Photo Frame you like click on it. Shown is the large picture of the photo frame and the available sizes. Select a size and enter the quantity then add the Photo Frames to your cart.
Click the Flag Frame link located on the main menu bar. Flag Frames are sold in two sizes. Ceremonial Case for 3X5 Flag (12x12x16) and Burial Flag Case for 5x8 Flag (16x16x22). We carry matching certificate frames for the Flag frames. Links are available on the Flag Frame page.
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Click the Ready Made Frame link located on the main menu bar. On the left hand side you will find a list of categories, and on the right you will see a random selection of nine Ready Made Frames. Clicking a category you like will show the available Ready Made Frames to choose from. You may change the displaying order, and/or the quantity of corner samples displayed on this page.
Example:
You would like to view Simplicity. Select the Photo Frame link. Next you would click the link to Simplicity. This will take to you the Simplicity Ready Made Frames. Once you find a Photo Frame you like click on it. Shown is the large picture of the photo frame and the available sizes. Select a size and enter the quantity then add the Ready Made Frames to your cart.
The only way we know if we're doing the great job we want to do for you is if you send us some feedback! And we always want to hear back from our customers. So please, send us an e-mail, or give us a call with your questions and comments, and we'll send a speedy reply.
E-mail: Contact Us
Don't like talking to machines? Hate sending email? Give us a call, we'd love to hear from you.
Phone: 314-344-3400 (Local to St. Louis, MO)
Phone: 1-800-332-2467
Fax: 1-800-891-8801
Address:
11440 Schenk Dr.
Maryland Heights
MO 63043
USA ( Map )
Products marked with the preceding logo are Environmentally Responsible Products.
About 9 million tons of residual wood each year is generated wood shavings, chips and sawdust. All of which was formerly-wasted trim,
ends and other byproducts of wood. Post-consumer and "Urban" wood, such as pallets and construction materials are collected cleaned and milled
to uniform-size particles. Excess moisture is removed, and a binder is added. In an automated, computer-controlled process, the combination
is then formed under intense heat and pressure. An Environmentally Responsible wood Product is a solid material, with a very smooth,
fine-textured surface. It cuts like pine, and readily accepts nails and hangers. Hence this Environmentally Responsible Product is an
engineered wood moudling and has a laminated finish. This wood moulding reduces waste, is consistent in its color and finish, and has been
created from recycled wood. No deforestation was cause and the world’s natural resources were not sacrificed for this wood moulding.
Environmentally Responsible Product’s by nature of the process are less inclined to warp, twist or bend.