Help Center | giftcards
About our gift cards
- GiftCards are redeemable at FramesByMail.com or you may call or fax your order. Please include your GiftCard number. 800-891-8801(fax) 800-332-2467(phone).
- GiftCards do not expire and carry no fees or other charges.
- GiftCards cannot be redeemed for cash.
- GiftCards may not be returned for a cash refund.
- FramesByMail.com is not responsible for lost or stolen GiftCards and cannot replace them.
- Promotional discounts cannot be used to buy GiftCards, but can be used when redeeming GiftCards for merchandise.
- GiftCards can only be purchased with credit cards with a billing address in the United States or Canada, checks or money orders. GiftCards may be used to purchase merchandise that will be shipped outside the United States.
- We will send the Electronic GiftCard to the recipient via email on the date you select (once payment has been received). If you do not specify a delivery date, the Electronic GiftCard will be sent within one business day after payment is received. Recipients who cannot receive HTML email will receive a text version of the Electronic GiftCard.
- Any unused balance will be placed in your GiftCard account.
- Electronic GiftCards are available in any denomination.
- Multiple GiftCards can be sent to one individual. However, only one certificate is redeemable per transaction on our websites.
- Use of GiftCards constitutes acceptance of these terms and conditions.
- If you have further questions regarding FramesByMail.com GiftCards, please contact our customer service department at 800-332-2467.
- Rewards Points are not earned when purchasing or redeeming GiftCards.
These terms and conditions apply to Electronic GiftCards issued by FramesByMail.com.
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